From The Local
Furious hotel managers at the Romantik Seehotel Jaegerwirt, a luxurious 4-star hotel with a beautiful lakeside setting on the Alpine Turracher Hoehe Pass in Austria, said they decided to go public with what happened to warn others of the dangers of cybercrime.
And they said they wanted to see more done to tackle cybercriminals as this sort of activity is set to get worse. The hotel has a modern IT system which includes key cards for hotel doors, like many other hotels in the industry.
Hotel management said that they have now been hit three times by cybercriminals who this time managed to take down the entire key system. The guests could no longer get in or out of the hotel rooms and new key cards could not be programmed.
The attack, which coincided with the opening weekend of the winter season, was allegedly so massive that it even shut down all hotel computers, including the reservation system and the cash desk system.